Legal

Refund & Cancellation

Last updated: 1st September 2025

Thank you for choosing Bexo Technologies. These are our policies for cancellation and refunds for our IT services.

1. Cancellations

  • You may request cancellation of a service order before work has begun. In that case, you will not be charged.
  • If work has already begun (e.g. design, development, deployment), cancellation may incur charges proportional to the work completed up to that point.

2. Refunds

  • Refunds will be considered only if services are not delivered as agreed, or in the event of a clear failure on our part to perform.
  • Requests for refund must be submitted in writing (email), with details of the service and reasons.
  • If approved, refunds will be processed within [3] business days.

3. No Refunds

  • We generally do not offer refunds for completed work, deliverables accepted, or services where the client has approved drafts, specifications, or designs.
  • No refunds for “change of mind” once work has commenced, unless otherwise agreed in writing.

4. Dispute Resolution

  • If you are not satisfied, contact us at contact@bexotechnologies.com
  • We will review your concerns and attempt to resolve them.

ContactFor cancellation or refund requests, please contact:Email: contact@bexotechnologies.comAddress: E 260, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 160055

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